I would like to thank Precious for assisting me with a dispute on my policy, the refund has not yet been resolved but her willingness to investigate and give me feedback doesn’t go unnoticed

I would like to thank Precious for assisting me with a dispute on my policy, the refund has not yet been resolved but her willingness to investigate and give me feedback doesn’t go unnoticed. As for Auto and General consultants and customer service etiquette generally, the worst. You’ll be put on hold forever and some consultants are rude. I’m glad I never had to claim because with that I could already project that I was going to receive bad service and that is not an experience I’ll head into with my eyes wide open. Hopefully I’ll get my commencement date refund of R400+ and again Precious thank you. As for the insurer, you can do better.