AA
Alichia A
1 reviews | Active since Aug 2023
22 Apr 2026, 15:32
I would like to thank Faheem for the excellent customer service
I would like to thank Faheem for the excellent customer service. I had to lodge an incident with regards to a panel beater which in itself is an uncomfortable experience. Faheem was kind, calm and very understanding and assisted me with the process displaying respect and patience through the entirety of the call. Service like this makes me proud to be with Auto and General.👍🏻
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Auto & General's replyOfficial
22 Apr 2026, 15:34Hi Alichia,
Thank you for taking the time to share such detailed feedback. We truly appreciate your kind words and are pleased to hear that Faheem provided excellent service during what can be an uncomfortable experience. His calm, patient, and understanding approach, along with the respect he showed throughout the call, is exactly the standard we strive for.
We will gladly share your compliments with him, and we’re proud to have you as part of the Auto & General family.
Kind Regards,
The Auto & General Team
Thank you for taking the time to share such detailed feedback. We truly appreciate your kind words and are pleased to hear that Faheem provided excellent service during what can be an uncomfortable experience. His calm, patient, and understanding approach, along with the respect he showed throughout the call, is exactly the standard we strive for.
We will gladly share your compliments with him, and we’re proud to have you as part of the Auto & General family.
Kind Regards,
The Auto & General Team
Auto & General's reply22 Apr 2026, 15:34
Official
Hi Alichia,
Thank you for taking the time to share such detailed feedback. We truly appreciate your kind words and are pleased to hear that Faheem provided excellent service during what can be an uncomfortable experience. His calm, patient, and understanding approach, along with the respect he showed throughout the call, is exactly the standard we strive for.
We will gladly share your compliments with him, and we’re proud to have you as part of the Auto & General family.
Kind Regards,
The Auto & General Team
Thank you for taking the time to share such detailed feedback. We truly appreciate your kind words and are pleased to hear that Faheem provided excellent service during what can be an uncomfortable experience. His calm, patient, and understanding approach, along with the respect he showed throughout the call, is exactly the standard we strive for.
We will gladly share your compliments with him, and we’re proud to have you as part of the Auto & General family.
Kind Regards,
The Auto & General Team