I've been done in just to get a sale

1st February i phoned Auto & General to get a quote on 2 vehicles and household contents cover, Lewshendren did the quotation with me. During the quotation on vehicle cover i was told 3 times my son who is under 25 can drive both vehicles I insured, as I was the main policy holder. I was impressed with the saving from my current insurer i went and took the cover out. Upon receiving policy and going hrough it, i see DISALLOWED DRIVER on the one vehicle when in fact i was told by Lewshendren he was allowed to drive it. I have since Monday been phoning Auto & General to get feedback after the complaint i laid, I wont get put through to a Manager or someone in Management, No one gets back to me after countless promises someone will get back to me. I just get no feedback.<br> <br> Is it so hard to listen to a recording and notify the customer on outcome. <br> <br> Can i get some assistance please on outcome of my complaint.