I struggled to get assistance as the first three times when I called the consultants decided to take my call and keep quiet

I struggled to get assistance as the first three times when I called the consultants decided to take my call and keep quiet. However my experience with Leorney I don’t think I have her correct name, she deserves a 5 out of 5 she was patient, friendly and gave excellent customer service. Thank you to her, she completed my application process and emailed me the amended insurance documents.