YA
Yolande A

1 reviews | Active since Mar 2012

20 Jun 2024, 10:47

I requested a callback on their app, and in two minutes an agent called me back

I requested a callback on their app, and in two minutes an agent called me back. I wanted a recalculation on my insurance premiums. I was assisted by Theron Rampur, he really gave me the best advice and service. He was extremely patient, explained the different situation and consequences should I cancel, and also the cover of my products. Informed me exactly on what I am covered for and gave me his no in the event if I have any other queries. The service was absolutely great. Well done Auto and General on excellent service provided.

0
Replies (1)
Auto & General
Auto & General's reply20 Jun 2024, 10:49
Official
Good day Yolande,

This is wonderful to hear! Thank you for sharing your service experience with us.

Enjoy your day.

Kind regards,
The Auto & General Team.