I received great service from the consultant by the name of Shandrika, she checked my account and also promised to escalate the issue I have with the app( where I can't access information of additional drivers)

I received great service from the consultant by the name of Shandrika, she checked my account and also promised to escalate the issue I have with the app( where I can't access information of additional drivers). She promised me a call back to finalise my query as I had to speak to another department, and she indeed did call me back, exactly at the promised time. Thank you so much Shandrika, keep it up.