KB
Karmain B
1 reviews | Active since May 2023
16 Sept 2026, 11:01
I put through a valu...
I put through a value added product claim 7 working days ago with a person by the name of Simphiwe Mnisi to date 7 days later i have gotten absolutely no feed back from this person regarding my claim and how far it is gone😡no emails no calls how unprofessional is this and pathetic services from Auto & General
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Auto & General's replyOfficial
16 Sept 2026, 11:04Hi Karmain,
We sincerely apologise for the frustration and inconvenience caused by the lack of communication regarding your value-added product claim.
We understand your disappointment, especially after waiting 7 working days without receiving any feedback, updates, emails, or calls. This is not the level of service we aim to provide, and we appreciate you bringing this matter to our attention.
We will be in touch. Kind Regards,The Auto & General team
We sincerely apologise for the frustration and inconvenience caused by the lack of communication regarding your value-added product claim.
We understand your disappointment, especially after waiting 7 working days without receiving any feedback, updates, emails, or calls. This is not the level of service we aim to provide, and we appreciate you bringing this matter to our attention.
We will be in touch. Kind Regards,The Auto & General team
Best regards,
Auto & General's reply16 Sept 2026, 11:04
Official
Hi Karmain,
We sincerely apologise for the frustration and inconvenience caused by the lack of communication regarding your value-added product claim.
We understand your disappointment, especially after waiting 7 working days without receiving any feedback, updates, emails, or calls. This is not the level of service we aim to provide, and we appreciate you bringing this matter to our attention.
We will be in touch. Kind Regards,The Auto & General team
We sincerely apologise for the frustration and inconvenience caused by the lack of communication regarding your value-added product claim.
We understand your disappointment, especially after waiting 7 working days without receiving any feedback, updates, emails, or calls. This is not the level of service we aim to provide, and we appreciate you bringing this matter to our attention.
We will be in touch. Kind Regards,The Auto & General team
Best regards,