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Erica L

1 reviews | Active since Feb 2023

14 May 2025, 15:13

I needed confirmation of cover for my mortgage-holding bank

I needed confirmation of cover for my mortgage-holding bank. There were quite a few specifics needed, and I wasn't sure how easy it would be to get the confirmation. However, from the moment I initiated contact, to the time of receiving the confirmation, it was an easy, quick, and painless experience. I requested a callback using Autogen chat option. I got a call within minutes, and the consultant, Saadya Patel, was very kind and helpful. She added the needed information, and had the confirmation of cover sent to me within moments. The service was truly outstanding.

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Replies (1)
Auto & General
Auto & General's reply14 May 2025, 15:17
Official
Hi Erica

We are pleased to hear that you experienced excellent service. Your feedback is incredibly valuable to us. 

Have a wonderful day!

The Auto & General Team