I manage Call Centres as a career for the past 20 years and it’s very seldom that I am impressed with the level of customer focus and customer journey by an advisor

I manage Call Centres as a career for the past 20 years and it’s very seldom that I am impressed with the level of customer focus and customer journey by an advisor. Samantha Mnyandu blew me away with her service, her support and understanding of my situation.