D
Devandran
1 reviews | Active since Mar 2026
03 Mar 2026, 19:13
I made contact with A & G
I made contact with A & G. This was a 3rd party claim process. The lady (Sha****) that was assisting with the claim capturing acted in a professional manner. She demonstrated care and understanding. Even outlined what the next steps are and who will be in contact with me. The experience was not tormenting nor interrogative. Keep up the human touch. Well done.
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Replies (1)
Auto & General's replyOfficial
03 Mar 2026, 19:43Hi Devandran,
Thank you so much for sharing your experience with us.
We’re delighted to hear that Shaina provided professional, caring, and clear assistance throughout your third‑party claim process.
We will certainly pass your kind words on to her, feedback like this truly means a lot to our team. We’re glad the process felt human, supportive, and stress‑free.
Kind Regards,
The Auto & General Team
Thank you so much for sharing your experience with us.
We’re delighted to hear that Shaina provided professional, caring, and clear assistance throughout your third‑party claim process.
We will certainly pass your kind words on to her, feedback like this truly means a lot to our team. We’re glad the process felt human, supportive, and stress‑free.
Kind Regards,
The Auto & General Team
Auto & General's reply03 Mar 2026, 19:43
Official
Hi Devandran,
Thank you so much for sharing your experience with us.
We’re delighted to hear that Shaina provided professional, caring, and clear assistance throughout your third‑party claim process.
We will certainly pass your kind words on to her, feedback like this truly means a lot to our team. We’re glad the process felt human, supportive, and stress‑free.
Kind Regards,
The Auto & General Team
Thank you so much for sharing your experience with us.
We’re delighted to hear that Shaina provided professional, caring, and clear assistance throughout your third‑party claim process.
We will certainly pass your kind words on to her, feedback like this truly means a lot to our team. We’re glad the process felt human, supportive, and stress‑free.
Kind Regards,
The Auto & General Team