I joined this compan...

I joined this company thinking that it's older than others and trustworthy, but for my claims experience it's very sad that they reject every claim I made beside 1, but the most important is they geyser where they followed up to a point of time and thereafter I never heard from them, I had to call in regarding my claim and a consultant said my claim is rejected, because the geyser is wear and tear and that frustration has left a bitter taste to me, as no physical contact with geyser it's part of the building and is natural cause, not like I or anyone Wil physically damage the geyser to claim, they find every excuse to reject claims and when it comes to the big statements they make I and I'm sure there are other people feel same that auto and general can't be trusted with what matters most and can't rely on them, til date no one from auto and general called me regarding the outcome and decision, and I am now in a situation that has left my unhappy and disappointed with this company I trusted, it's sad payment gets made monthly but claim time and service delivery and trusting an old company like this depresses people, if this is being sent to them I'm sure all their bold statements they make they should follow