Kk
Karlien karlien.louw

1 reviews | Active since Nov 2024

14 Apr 2026, 15:53

I had an excellent experience with Auto & General, and I specifically want to commend Sebastian Ramouthar for his outstanding service

I had an excellent experience with Auto & General, and I specifically want to commend Sebastian Ramouthar for his outstanding service. Sebastian was patient, knowledgeable, and genuinely helpful. He took the time to go through different options and explained each one clearly, making sure I fully understood before deciding. Nothing felt rushed, and every question was handled with care and professionalism. He was polite, friendly, and made me feel heard, understood, and valued — something that is not often found anymore in South Africa. This has been the best customer service I’ve had in years. If Auto & General continues to employ, recognise, and grow people like Sebastian, their business will surely continue to succeed and improve.

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Replies (1)
Auto & General
Auto & General's reply14 Apr 2026, 16:24
Official
Good day Karlien, 

Thank you so much for taking out your time and reaching out to us with your positive feedback. We do appreciate it and will share it with our team. 

Kind regards, 
The Auto & General team.