I had a very bad experience with making a claim for a burst geyser using the A&G app

I had a very bad experience with making a claim for a burst geyser using the A&G app. By the time I got hold of the call centre I was livid. I want to compliment Nosipho Sikhosana on the way she handled a very tricky situation. She calmed me down and resolved the claim with me on the phone. She is really calm, knows the system and sorted out the claim from beginning to end. Considering how angry I was when I got hold of her, she handled everything exceptionally well. 10 out of 10 Nosipho, you saved the day.