AM
Aphelele M
1 reviews | Active since Jan 2020
26 Jun 2025, 17:39
I had a terrible service with Auto and General insurance during the claim stage I had to pay a whooping Excess of R56932
I had a terrible service with Auto and General insurance during the claim stage I had to pay a whooping Excess of R56932.00 for car repairs yet the initial Excess was R12100 so I feel like it was unfair for that no matter the circumstances were
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Auto & General's replyOfficial
26 Jun 2025, 17:42Good day Aphelele Mxhego,
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Auto & General Team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Auto & General Team
Auto & General's reply26 Jun 2025, 17:42
Official
Good day Aphelele Mxhego,
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Auto & General Team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Auto & General Team