I had a computer that completely failed, possibly due to the load shedding we've been experiencing

I had a computer that completely failed, possibly due to the load shedding we've been experiencing. I submitted a claim to Auto and General. The entire process was simple and the claim was finalised without any issues. I was expecting a long, drawn out process or for the claim to be rejected on some technicality, as has happened with a different insurer in the past. Instead, approval was granted quickly and without lengthy paperwork or processes. Charity Ventfolo handled my claim and was an absolute pleasure to deal with. She kept in contact with me to update me and assisted me with updating the claim when I realised I had not submitted the items correctly. The entire process was a real pleasure.