MT
Ms. Tobias

1 reviews | Active since Apr 2023

08 May 2023, 08:42

I had a cold call from Discovery Insure

I had a cold call from Discovery Insure . I told them categorically that I did not want to move from Auto and General insurance and I also put that in writing to them. Despite this, Discovery *****ulently removed R 3 000.00 from my bank account on Friday. The Discovery call centre could not help me when I phoned in a panic. I called Auto and General and spoke to Sachin and he was most helpful. He assured me that they would never cancel my policy unless I called in person. He gave me excellent advice and numbers to call to get my money back from Discovery Thank you Sachin . Thank you Auto and General. Now I pray that Discovery give me my money back 🙏🙏🙏

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Replies (1)
Auto & General
Auto & General's reply08 May 2023, 08:47
Official
Good morning Mr. Tobias,

Thank you for sharing your customer experience with us, 

Have a lovely day,

Kind Regards

The Auto & General Team