MT
Ms. Tobias
1 reviews | Active since Apr 2023
08 May 2023, 08:42
I had a cold call from Discovery Insure
I had a cold call from Discovery Insure . I told them categorically that I did not want to move from Auto and General insurance and I also put that in writing to them. Despite this, Discovery *****ulently removed R 3 000.00 from my bank account on Friday. The Discovery call centre could not help me when I phoned in a panic. I called Auto and General and spoke to Sachin and he was most helpful. He assured me that they would never cancel my policy unless I called in person. He gave me excellent advice and numbers to call to get my money back from Discovery Thank you Sachin . Thank you Auto and General. Now I pray that Discovery give me my money back 🙏🙏🙏
Helpful (0)
Replies (1)0
Replies (1)Auto & General's replyOfficial
08 May 2023, 08:47Good morning Mr. Tobias,
Thank you for sharing your customer experience with us,
Have a lovely day,
Kind Regards
The Auto & General Team
Thank you for sharing your customer experience with us,
Have a lovely day,
Kind Regards
The Auto & General Team
Auto & General's reply08 May 2023, 08:47
Official
Good morning Mr. Tobias,
Thank you for sharing your customer experience with us,
Have a lovely day,
Kind Regards
The Auto & General Team
Thank you for sharing your customer experience with us,
Have a lovely day,
Kind Regards
The Auto & General Team
