I firstly spoke with Nonfundo Ndimande with regard adding my nephew on my policy, the lady was very helpful and patient

I firstly spoke with Nonfundo Ndimande with regard adding my nephew on my policy, the lady was very helpful and patient. Even though it was not possible due the profile of my nephew. The second call I spoke with Phumelelo Manzi where I was complaining about my premium rates. She gave me a nice discount. She spoke with me well and she was able to resolve my concerns to my satisfactory.