I felt that the lady

I felt that the lady. If not mistsken, Magan, was not very friendly at all. She even gave information about my bank which is not accurate. She said it was my bank that was to blame for debiting my premium on the 14th of the month rather than the 15th of the agreement. I founf this very disconcerting. She was not helpful at all. I was concerned with AandG deabiting my account on the 14th but she was not at all sensitive to my concern. Ibfound myself arguing with her for inaccurate info she was giving.