yR
yolanda R
1 reviews | Active since Jan 2019
01 Apr 2025, 12:15
I do not recommend t...
I do not recommend this company due to the fact they have *********** staff working for them , the consultant who was meant to call me back , to sort out the new policy I took out with them last week , which they messed up and did not remove the business quote policy I did for another vehicle so the consultant just edited a d sent the document through without checking it throughly and removing business insurance to private insurance which such a basic task to do and added it to my private policy , so only cos he deals with private car insurance I presume he did Not call me back to rectify this problem which they caused , I am new to A&G and this is an extremely poor reflection on this company!
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Replies (1)Auto & General's replyOfficial
01 Apr 2025, 12:20 Good day
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Auto & General Team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Auto & General Team
Auto & General's reply01 Apr 2025, 12:20
Official
Good day
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Auto & General Team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Auto & General Team
