pM
palesa M
1 reviews | Active since Jun 2016
09 Jul 2024, 08:36
I contacted Law for all on the 03 June 2024 for legal advice and was contacted by Dimakatso Motaung on the 7th, who apologized for taking long to return my call
I contacted Law for all on the 03 June 2024 for legal advice and was contacted by Dimakatso Motaung on the 7th, who apologized for taking long to return my call. I explained my situation and she requested some documents via email and sms. On the 18th I received an sms informing me that my case has been transferred to Linda Mgaga. Friday the 05 July I called Law for all again and was informed that Linda is on leave and a callback is scheduled for the 8th. She then sent me the same email 2 minutes later. I'm very disappointed and appaled by your agents who clearly careless of your customers. It's been over 30 days without speaking to the agent who can assist me with my query.
Helpful (0)
Replies (1)0
Replies (1)Auto & General's replyOfficial
09 Jul 2024, 08:44Hi Palesa,
We acknowledge receipt of your complaint.
We will be in touch with you to discuss your concerns.
Kind Regards,
The Auto & General Team
We acknowledge receipt of your complaint.
We will be in touch with you to discuss your concerns.
Kind Regards,
The Auto & General Team
Auto & General's reply09 Jul 2024, 08:44
Official
Hi Palesa,
We acknowledge receipt of your complaint.
We will be in touch with you to discuss your concerns.
Kind Regards,
The Auto & General Team
We acknowledge receipt of your complaint.
We will be in touch with you to discuss your concerns.
Kind Regards,
The Auto & General Team
