TP
Thobani P

1 reviews | Active since Apr 2015

27 Sept 2021, 08:44

I cancelled the policy and I was also debited.

poor service

I regret why I joined this insurance I spoke to someone last week regarding the cancellation and he even advised me with the pro rata refund that was due to me and I didn't get anything they also debited my account and I don't know why..

0
Replies (1)
Auto & General
Auto & General's reply27 Sept 2021, 11:37
Official
Hi Thobani,

We would like to apologise for the service and inconvenience we may have caused. 

However, we note that your refund has been processed and the estimated date is 30/09/2021.

Apologies again,

Kind Regards,
The Auto & General Team