MM
Marais M
1 reviews | Active since Jun 2021
31 Aug 2022, 14:58
How slow can you go...
Claim ***No response from Senior Staff in this Company to resolve a claim that's been going on for close to 2 years. Sub-contractors gets appointed with no accountability or SLA's..then back where we started. Shocking the level of service that longstanding clients receive. One can not hide behind the pandemic anymore. Do one only get traction on progress when a case is submitted to the already flooded Ombudsman?
Helpful (0)
Replies (1)0
Replies (1)
Auto & General's replyOfficial
31 Aug 2022, 15:05Good day Marais ,
We are concerned to hear about this and we would like to apologize .
We have referred the matter to our relevant team and they will be in contact with you .
Kind Regards
The Auto & General Team
We are concerned to hear about this and we would like to apologize .
We have referred the matter to our relevant team and they will be in contact with you .
Kind Regards
The Auto & General Team
Auto & General's reply31 Aug 2022, 15:05
Official
Good day Marais ,
We are concerned to hear about this and we would like to apologize .
We have referred the matter to our relevant team and they will be in contact with you .
Kind Regards
The Auto & General Team
We are concerned to hear about this and we would like to apologize .
We have referred the matter to our relevant team and they will be in contact with you .
Kind Regards
The Auto & General Team