SM
Selome M
1 reviews | Active since Mar 2017
24 Jul 2023, 15:38
HORRIBLE SERVICE / WORST SERVICE/ AWFUL SERVICE
Worst Service ever. I have requested that my Debit order goes off on the 26th of each month 2023 to date Auto & General is not adhering to my request. The reason for moving the date to the 26th because Auto & General DEDUCTED each month on the 24th mean while my request was for the 25th of each month. Someone need to call me Urgently. I have just received a notification there was a debit order that went off how is this possible. WORSE SERVICE EVER -- DISGUSTING SERVICE, HORRIBLE SERVICE This has been my 5th attempt what next. I had my traveling money now I have nothing because you guys ran an unauthorised Debit on my account
Helpful (0)
Replies (9)0
Replies (9)
Auto & General's replyOfficial
24 Jul 2023, 15:47Good day Selome Meyers,
We are concerned to hear about this and would like to apologize for the inconvenience caused.
The matter has been escalated to the relevant department who will be in contact with you.
Kind regards,
The Auto & General Team.
We are concerned to hear about this and would like to apologize for the inconvenience caused.
The matter has been escalated to the relevant department who will be in contact with you.
Kind regards,
The Auto & General Team.
Auto & General's reply24 Jul 2023, 15:47
Official
Good day Selome Meyers,
We are concerned to hear about this and would like to apologize for the inconvenience caused.
The matter has been escalated to the relevant department who will be in contact with you.
Kind regards,
The Auto & General Team.
We are concerned to hear about this and would like to apologize for the inconvenience caused.
The matter has been escalated to the relevant department who will be in contact with you.
Kind regards,
The Auto & General Team.
SM
Selome M's updateReviewer Update
24 Jul 2023, 15:50Worst service ever. My issues has not been sorted
SM
Selome M's update24 Jul 2023, 15:50
Reviewer Update
Worst service ever. My issues has not been sorted
Auto & General's replyOfficial
24 Jul 2023, 15:58The matter has been escalated and we will be in contact with you shortly.
Kind regards,
The Auto & General Team.
Kind regards,
The Auto & General Team.
Auto & General's reply24 Jul 2023, 15:58
Official
The matter has been escalated and we will be in contact with you shortly.
Kind regards,
The Auto & General Team.
Kind regards,
The Auto & General Team.
SM
Selome M's updateReviewer Update
24 Jul 2023, 16:03Well I will wait and wait you guys have been escalating the matter to date my issue hasn't been resolved. So let's see I will continue giving you guys a bad revue up until I get confirmation regarding someone messed up and confirmation about my issue being resolved. WORST SERVICE EVER
SM
Selome M's update24 Jul 2023, 16:03
Reviewer Update
Well I will wait and wait you guys have been escalating the matter to date my issue hasn't been resolved. So let's see I will continue giving you guys a bad revue up until I get confirmation regarding someone messed up and confirmation about my issue being resolved. WORST SERVICE EVER
Auto & General's replyOfficial
24 Jul 2023, 16:08We would like to apologize for this and have stressed the importance of getting the issue sorted for you.
Please expect a call.
Kind regards,
The Auto & General Team.
Please expect a call.
Kind regards,
The Auto & General Team.
Auto & General's reply24 Jul 2023, 16:08
Official
We would like to apologize for this and have stressed the importance of getting the issue sorted for you.
Please expect a call.
Kind regards,
The Auto & General Team.
Please expect a call.
Kind regards,
The Auto & General Team.
SM
Selome M's updateReviewer Update
24 Jul 2023, 16:17I'm waiting... You guys took my traveling money how on earth do I get home. This was un-authorised. Imagine.. Disgusting service ever. Someone will call me and give me answers. horrible service ever
SM
Selome M's update24 Jul 2023, 16:17
Reviewer Update
I'm waiting... You guys took my traveling money how on earth do I get home. This was un-authorised. Imagine.. Disgusting service ever. Someone will call me and give me answers. horrible service ever
Auto & General's replyOfficial
24 Jul 2023, 16:42Good day Selome.
We are very sorry that you have not yet received feedback, the matter has been escalated to the relevant department to call you to assist.
RegardsAuto & General
We are very sorry that you have not yet received feedback, the matter has been escalated to the relevant department to call you to assist.
RegardsAuto & General
Auto & General's reply24 Jul 2023, 16:42
Official
Good day Selome.
We are very sorry that you have not yet received feedback, the matter has been escalated to the relevant department to call you to assist.
RegardsAuto & General
We are very sorry that you have not yet received feedback, the matter has been escalated to the relevant department to call you to assist.
RegardsAuto & General
SM
Selome M's updateReviewer Update
25 Jul 2023, 09:02Well I will wait for ever awefull service
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Selome M's update25 Jul 2023, 09:02
Reviewer Update
Well I will wait for ever awefull service
SM
Selome M's updateReviewer Update
28 Jul 2023, 08:20What is the way forward here I have received no email no apology ziltz Worst Service ever
SM
Selome M's update28 Jul 2023, 08:20
Reviewer Update
What is the way forward here I have received no email no apology ziltz Worst Service ever