Horrible service from Lebogang O

Its been more than 10 days since i submitted my claim to auto and general regarding the incident i had with my car. the person to which my claim was assigned to is Lebogang O. She has NEVER,not even once, called or emailed me any report or outcome about my claim. she is by far the most *********** person to work at auto and general. When you call in to ask what is happening with the car no one seems to know and they ask for more time but they don't explain what that time is for. The assessor who did an incomplete assessment on my car was Dumisani K. he has also not contacted me regarding updates on my car even after it was re-assessed.

Auto and General has been a big inconvenience and they do not care about their customers.