1 reviews | Active since Dec 2014
HORRIBLE SERVICE FOR CLAIMS
<p>0N 18 JUNE I HAD AN ACCIDENT WHICH I REPORTED TO AUTO AND GENERAL.</p> <p>LATER ON IN THE MONTH WE DISCOVER THAT WE ARE DOUBLE INSURED WITH SUBSIDIARY AMWAY INSURANCE.</p> <p>I APP**** FOR REFUND AND ONLY RECIEVED HALF THE MONEY BACK FROM AMWAY.</p> <p>I CONTINUED WITH THE CLAIMS PROCESS ONLY TO BE TOLD I HAD NOT PAID MY PREMIUMS FOR JUNE AND JULY.SINCE THEY HAD GIVEN ME A REFUND IN ERROR FOR THE INSURANCE I HAD CONTINUED WITH.</p> <p>WE SENT PROOF THREE TIMES IN JULY. AND HAD TO CONSTANTLY CALL BACK BECAUSE NO FEEDBACK WAS BEING RECIEVED. AND THEY WILL CONSTANTLY PUT YOU ON HOLD AT THEIR CALL CENTERS HANG UP AT YOUR PERRIL CAUSE YOULL NEED TO RESTART THE PROCESS AGAIN THE NEXT DAY!!!!!!</p> <p>TILL TODAY I HAVE YET TO GET MY CAR REPAIRED OR HEAR ON PROGRESS REGARDING RECOVERY OF THIRD PARTY INSURANCE.</p>
We acknowledge receipt of your complaint.
We will conduct an investigation into your concerns and provide you with feedback soonest.
Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
We will conduct an investigation into your concerns and provide you with feedback soonest.
Regards,
The Auto & General Team.
