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Selome M
1 reviews | Active since Mar 2017
24 Aug 2022, 12:09
HORRIBLE SERVICE DEBIT ORDER ISSUES
I have been requesting for assistance since the 14th of March 2022 to please deduct my debit on the 25th of EACH MONTH. I have singed for the policy and agreed for the deduction on the 25th of Each month. Today is the 2022/08/24 I just went to the shop only to find my card declined due to the debit orders I never agreed to. Your service is disgusting I wonder how would my claim go down if I'm being treated like this. HORRIBLE SERVICE / DISGUSTING SERVICE / HORRIBLE SERVICE
Helpful (0)
Replies (6)0
Replies (6)
Auto & General's replyOfficial
24 Aug 2022, 12:12Hi Selome,
We would like to apologise for the service and inconvenience.
We will escalate your matter to our team to look into.
They will contact you with feedback.
Kind Regards,
The Auto & General Team
We would like to apologise for the service and inconvenience.
We will escalate your matter to our team to look into.
They will contact you with feedback.
Kind Regards,
The Auto & General Team
Auto & General's reply24 Aug 2022, 12:12
Official
Hi Selome,
We would like to apologise for the service and inconvenience.
We will escalate your matter to our team to look into.
They will contact you with feedback.
Kind Regards,
The Auto & General Team
We would like to apologise for the service and inconvenience.
We will escalate your matter to our team to look into.
They will contact you with feedback.
Kind Regards,
The Auto & General Team
SM
Selome M's updateReviewer Update
24 Aug 2022, 12:27You better make sure you sort out your disgusting service. Make sure you call me if not I will write a review everyday. And I need answers when I agreed to a debit order for the 24th of each month. Horrible service
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Selome M's update24 Aug 2022, 12:27
Reviewer Update
You better make sure you sort out your disgusting service. Make sure you call me if not I will write a review everyday. And I need answers when I agreed to a debit order for the 24th of each month. Horrible service
Auto & General's replyOfficial
24 Aug 2022, 12:46We do apologise for the inconvenience Selome.
Our team will contact you before end of business today with feedback.
Kind Regards,
The Auto & General Team
Our team will contact you before end of business today with feedback.
Kind Regards,
The Auto & General Team
Auto & General's reply24 Aug 2022, 12:46
Official
We do apologise for the inconvenience Selome.
Our team will contact you before end of business today with feedback.
Kind Regards,
The Auto & General Team
Our team will contact you before end of business today with feedback.
Kind Regards,
The Auto & General Team
SM
Selome M's updateReviewer Update
24 Aug 2022, 13:55I was in a meeting call me back. And please I have been waiting for months to get a call from you guys so make sure you call me again today.. #horribleservice
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Selome M's update24 Aug 2022, 13:55
Reviewer Update
I was in a meeting call me back. And please I have been waiting for months to get a call from you guys so make sure you call me again today.. #horribleservice
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Selome M's updateReviewer Update
24 Aug 2022, 14:27Check via my cell number for my policy number and send me a follow up email aswell #horribeservice
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Selome M's update24 Aug 2022, 14:27
Reviewer Update
Check via my cell number for my policy number and send me a follow up email aswell #horribeservice
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Selome M's updateReviewer Update
24 Aug 2022, 14:45I'm holding very long for two minutes . I'm putting this damn phone down. get someone to call me I'm not willing to wait I waited for assistance since March 2022 now I have told hold up until someone can assist
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Selome M's update24 Aug 2022, 14:45
Reviewer Update
I'm holding very long for two minutes . I'm putting this damn phone down. get someone to call me I'm not willing to wait I waited for assistance since March 2022 now I have told hold up until someone can assist