PT
Pamella T
1 reviews | Active since Apr 2019
02 Apr 2019, 10:27
Horrible service
Auto and General are croocks who do not want to pay,they come up with all excuses for them not to pay.They asked for original car papers in order for them to settle my payment,now they recieved payment they do not want to pay out my claim.Im just victimised for no reason??
Helpful (0)
Replies (6)0
Replies (6)
Auto & General's replyOfficial
02 Apr 2019, 14:02We acknowledge receipt of your complaint.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team.
Auto & General's reply02 Apr 2019, 14:02
Official
We acknowledge receipt of your complaint.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team.
Auto & General's replyOfficial
02 Apr 2019, 15:04Update:
We have been in contact with you and we have discussed the reason why payment could not be released as yet. We confirm that the claim is settled, but it will only be possible for us to draw payment once the vehicle has been collected from the towing company who is still in possession of the vehicle.
We truly understand the urgency of the matter and is treating it as such.
Further feedback will follow.
Kind Regards,
The Auto & General Team.
We have been in contact with you and we have discussed the reason why payment could not be released as yet. We confirm that the claim is settled, but it will only be possible for us to draw payment once the vehicle has been collected from the towing company who is still in possession of the vehicle.
We truly understand the urgency of the matter and is treating it as such.
Further feedback will follow.
Kind Regards,
The Auto & General Team.
Auto & General's reply02 Apr 2019, 15:04
Official
Update:
We have been in contact with you and we have discussed the reason why payment could not be released as yet. We confirm that the claim is settled, but it will only be possible for us to draw payment once the vehicle has been collected from the towing company who is still in possession of the vehicle.
We truly understand the urgency of the matter and is treating it as such.
Further feedback will follow.
Kind Regards,
The Auto & General Team.
We have been in contact with you and we have discussed the reason why payment could not be released as yet. We confirm that the claim is settled, but it will only be possible for us to draw payment once the vehicle has been collected from the towing company who is still in possession of the vehicle.
We truly understand the urgency of the matter and is treating it as such.
Further feedback will follow.
Kind Regards,
The Auto & General Team.
Auto & General's replyOfficial
02 Apr 2019, 15:57Update:
We are pleased that this matter has been resolved to your satisfaction and invite you to contact our Customer Relation Specialist if you require further assistance.
Kind Regards,
The Auto & General Team.
We are pleased that this matter has been resolved to your satisfaction and invite you to contact our Customer Relation Specialist if you require further assistance.
Kind Regards,
The Auto & General Team.
Auto & General's reply02 Apr 2019, 15:57
Official
Update:
We are pleased that this matter has been resolved to your satisfaction and invite you to contact our Customer Relation Specialist if you require further assistance.
Kind Regards,
The Auto & General Team.
We are pleased that this matter has been resolved to your satisfaction and invite you to contact our Customer Relation Specialist if you require further assistance.
Kind Regards,
The Auto & General Team.
PT
Pamella T's updateReviewer Update
02 Apr 2019, 16:02Thank you Dorothy,for your assistance,hoping all goes well as promised
PT
Pamella T's update02 Apr 2019, 16:02
Reviewer Update
Thank you Dorothy,for your assistance,hoping all goes well as promised
PT
Pamella T's updateReviewer Update
03 Apr 2019, 12:37Good day,I will let you know.
PT
Pamella T's update03 Apr 2019, 12:37
Reviewer Update
Good day,I will let you know.
PT
Pamella T's updateReviewer Update
03 Apr 2019, 18:09Thank you so much Dorothy?the payment is in
PT
Pamella T's update03 Apr 2019, 18:09
Reviewer Update
Thank you so much Dorothy?the payment is in