Horrible Service

You guys are really not serious, how is it possible that you say my premium for this month has not gone off, yet my banking details remain the same unchanged.

How is this my problem? There are funds in my bank and you phone to say I must make an arrangement, what arrangement when I already have an arrangement with you? Who will be liable for all the unnecessary bank charges?

People do not play games with me, and the threat that I am not covered that **** is not going to happen and you need to prove that I am the one who is wrong here. Your agents must stop phoning me and start making silly demands and threats. Someone must sort this out now😠😠