ZV
Zusakhe V

1 reviews | Active since Jun 2022

09 Jun 2022, 19:33

Horrible

Horrible service from this company. I opened a car insurance policy with them and when they had to send me the policy document it came with errors. I tried to correct these but everytime they made changes there were more errors. This one time they sent the policy document with a higher premium than the one agreed upon and their consultants failed to explain why. I had to call them multiple times but nothing was ever corrected so I closed the policy. If this is their service whilst I just opened the insurance, I wasn't going to wait to find out their service if I needed to claim.

0
Replies (1)
Auto & General
Auto & General's reply09 Jun 2022, 20:48
Official
Hi  Zusakhe,

We do apologise for the service you received and the inconvenience we caused.

 We will refer your matter to the relevant team to investigate.

Kind Regards
The Auto & General Team