NM
Ntsako M
1 reviews | Active since Aug 2022
24 Aug 2022, 10:03
********** treatment and service
I have logged a claim with this crew and they took over 34 days to validate the claim. As if that was not bad enough, they had one of their own collect original documents for the ****** vehicles from me a week ago. To date they claim they have not settled because they are waiting on documentation.
I would not recommend anyone to deal with this crew. The lies. The inconsistencies in their processes and how they deal with claims. The worst service I’ve had. I have no words but just be cautioned if considering taking out policies with this company
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Replies (1)Auto & General's replyOfficial
24 Aug 2022, 10:11Hi Ntsako,
We are disappointed to hear about your service experience.
We will escalate your matter to our team to look into.
They will contact you with feedback.
Kind Regards,
The Auto & General Team
We are disappointed to hear about your service experience.
We will escalate your matter to our team to look into.
They will contact you with feedback.
Kind Regards,
The Auto & General Team
Auto & General's reply24 Aug 2022, 10:11
Official
Hi Ntsako,
We are disappointed to hear about your service experience.
We will escalate your matter to our team to look into.
They will contact you with feedback.
Kind Regards,
The Auto & General Team
We are disappointed to hear about your service experience.
We will escalate your matter to our team to look into.
They will contact you with feedback.
Kind Regards,
The Auto & General Team
