ZM
Zola M
1 reviews | Active since Jul 2018
17 Apr 2020, 09:03
Highly dissapointed with Thomi Vreys at Auto & General
After I spoke to Thomi Vrey at auto & general this morning he claim that the only way they can offer me a discount is by changing my policy cover. I mean I am paying R1400 for my 2019 Polo vivo and they can only reduce my premium by R55 what a joke! I have been contributing to their revenue siance the day of purchase but now they can't 3ven offer me a discount in these unusual circumstances?
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Replies (2)
Auto & General's replyOfficial
17 Apr 2020, 16:06We acknowledge receipt of your complaint.
We have requested that you are contacted by one of our Customer Relation Specialist to discuss your concerns.
Kind Regards,
The Auto & General Team.
We have requested that you are contacted by one of our Customer Relation Specialist to discuss your concerns.
Kind Regards,
The Auto & General Team.
Auto & General's reply17 Apr 2020, 16:06
Official
We acknowledge receipt of your complaint.
We have requested that you are contacted by one of our Customer Relation Specialist to discuss your concerns.
Kind Regards,
The Auto & General Team.
We have requested that you are contacted by one of our Customer Relation Specialist to discuss your concerns.
Kind Regards,
The Auto & General Team.
Auto & General's replyOfficial
17 Apr 2020, 16:26Hi Zola,
We confirm that our Customer Relation Specialist has been in contact with you.
We further confirm that different options was discussed with you to assist in a lower premium, which you declined.
We are truly sorry that we are not able to assist you with a lower premium at this point in time.
Kind Regards,
The Auto & General Team.
We confirm that our Customer Relation Specialist has been in contact with you.
We further confirm that different options was discussed with you to assist in a lower premium, which you declined.
We are truly sorry that we are not able to assist you with a lower premium at this point in time.
Kind Regards,
The Auto & General Team.
Auto & General's reply17 Apr 2020, 16:26
Official
Hi Zola,
We confirm that our Customer Relation Specialist has been in contact with you.
We further confirm that different options was discussed with you to assist in a lower premium, which you declined.
We are truly sorry that we are not able to assist you with a lower premium at this point in time.
Kind Regards,
The Auto & General Team.
We confirm that our Customer Relation Specialist has been in contact with you.
We further confirm that different options was discussed with you to assist in a lower premium, which you declined.
We are truly sorry that we are not able to assist you with a lower premium at this point in time.
Kind Regards,
The Auto & General Team.