RR
Ridile R
1 reviews | Active since Oct 2024
07 Oct 2024, 17:46
Highly disappointed
I submitted a claim for my phone last week Tuesday and sent everything I needed to send. My dad was then contacted on Wednesday and told he will get an update on Friday. We did not receive a call and every time I email you guys, the emails bounce back. Today my dad called and was told that the claim wasn't submitted and now I have to wait all over again for this process to only start now and have to wait LONGER for a new phone. I'm so annoyed.
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Replies (2)
Auto & General's replyOfficial
07 Oct 2024, 17:49Hi Ridile,
We are disappointed to hear about your service experience.
We will contact you during office hours to discuss your concerns.
Kind Regards,
The Auto & General Team
We are disappointed to hear about your service experience.
We will contact you during office hours to discuss your concerns.
Kind Regards,
The Auto & General Team
Auto & General's reply07 Oct 2024, 17:49
Official
Hi Ridile,
We are disappointed to hear about your service experience.
We will contact you during office hours to discuss your concerns.
Kind Regards,
The Auto & General Team
We are disappointed to hear about your service experience.
We will contact you during office hours to discuss your concerns.
Kind Regards,
The Auto & General Team
RR
Ridile R's updateReviewer Update
08 Oct 2024, 12:16 I received an SMS that I got 8k to get a new phone but I insured my phone for 11k and the phone is not even 8k. Why is that?
RR
Ridile R's update08 Oct 2024, 12:16
Reviewer Update
I received an SMS that I got 8k to get a new phone but I insured my phone for 11k and the phone is not even 8k. Why is that?