Highly disappointed

Highly disappointed with this insurance provider. My 1st household contents claim and I am still unimpressed with the way things have been handled. My settlement on the claim is laughable. I am still requesting their 3rd party Allsure to re-look at the costing that was provided towards the claim as majority of the items after doing my homework cannot be bought at reputable shops and which will mean me being out of pockets for another R10K. Terribly disappointed. I am at the verge of canceling due to this sort of disinterest. We pay monthly instalments which are not cheap hence we do not expect to replace our goods with cheap quality assessments that are conducted.