DA
Dudley A

1 reviews | Active since Nov 2020

25 Aug 2023, 05:09

Hi i would like to resin my review on Auto and General first everything they told me was a lie,I was not explain the correct procedure I am very disappointed in the way my claim was handled, after I was told to get a case Nr ,which I did then I was told

Hi i would like to resin my review on Auto and General first everything they told me was a lie,I was not explain the correct procedure I am very disappointed in the way my claim was handled, after I was told to get a case Nr ,which I did then I was told the don't pay out for goods lost/****** i transit when moving to another location.My point is why did the person's handling my claim not tell me from the beginning, to me this is very unprofessional.I am just very DISAPPOINTED IN A andG.i am however looking out for another more professional insurer.will most definitely cancel my policies with AandG

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Replies (1)
Auto & General
Auto & General's reply25 Aug 2023, 08:44
Official
Good day Dudley, 
 
We acknowledge receipt of your complaint.
 
 We will escalate your matter to our Internal Disputes team to investigate further.
 
 They will contact you to advise of the process.
 
 Kind Regards,
 The Auto & General Team