TK
Trevor K

1 reviews | Active since Jun 2019

14 Feb 2024, 16:32

Harassments with influx of calls.

I am writing to express my deep frustration and disappointment regarding the recent influx of marketing calls I have received from your company( 8 calls since yesterday). Since moving my car insurance back to Auto and General, I have been bombarded with calls promoting various other products that I have explicitly stated I am not interested in.

My decision to return to Auto and General was solely based on the need for car insurance, and I did not sign up to be subjected to unsolicited marketing for additional products. The frequency and persistence of these calls have become a form of harassment, causing me great inconvenience and regret for choosing your company.

I kindly request that you immediately remove my name and contact information from all marketing lists associated with other products. My relationship with your company is solely based on car insurance, and I have no interest in any other offerings.

Furthermore, I want to make it clear that if I continue to receive these marketing calls, I will have no choice but to terminate my business with Auto and General. I refuse to endure such harassment and inconvenience, especially after deciding to move my insurance back to your company.

Please take prompt action to address this matter, and I expect confirmation that my request has been implemented without delay.

I DON'T WANT ANY CALLS ABOUT OTHER PRODUCTS ON OFFER.

0
Replies (2)
Auto & General
Auto & General's reply14 Feb 2024, 16:36
Official
Good day Trevor, 

Thank you for contacting us. 

We are sorry for the inconvenience caused and will forward your request to the relevant department to remove your from all marketing lists.

Regards,
The Auto & General Team 
Auto & General
Auto & General's reply14 Feb 2024, 17:02
Official
Good day Mr T Keswa, 

You have been removed from all of our marketing lists and will no longer receive marketing calls.
Once again we apologize for the inconvenience caused.

Regards, 
The Auto & General Team