Harassment and Incompetence

I have been a customer for over 10 years. I have never had an issues with them and they have used the same account with them for many years, I purchased a new car and added to the policy, I specifically discussed the use of a company account to deduct the premium. I was assured if they needed a personal account they would contact me. Yesterday they smashed me they cancelled the policy I had for many years as they claimed my ID cannot verify the same bank account they have used for years to deduct a premium. However of course an Id number could not verify it as its a company account, I offered a personal account. They said it was not an issue. This morning they cancelled the policy again for no reason. They are clearly out to cause as much harm to customers as possible.