Had a hard time getting a hold of them when i needed them the most, 24 December had a tyre burst and I called them for about 15 min and i couldn't get through as the line was just ringing, I ended up finding a tow truck on my own and as I found the tow tr

Hi  Josephine, 
We acknowledge receipt of your complaint and apologize for any inconveniences caused to you. 
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
 Kind Regards, 
The Auto & General Team