RT
Randy T
1 reviews | Active since Nov 2015
16 Nov 2015, 12:24
Great service received from Auto and general
I bought a new Kia Picanto, and at the 5th day I first lost the car key, and then the new car was ******, together with my laptop and wallet, ID and licence and many other important docs in the car, this was devastating. <br> The new car was brand new so it had no tracker, no number plate yet, i was very worried. Auto and general paid out on retail price less excess and 7.5% less for the tracker. Although the process took about 5 weeks, but I was treated fairly, and updated regularly, I am now very confident with the products of Auto and General. So thanks Auto and General, thank you Mirriam!
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Auto & General's replyOfficial
23 Nov 2015, 08:32Hello Randy3606,
We appreciate you taking the time to let us know about your experience with us as it helps us measure how well the job is getting done.
Mirriam's patience and understanding nature during our claims process is how she ensures efficient service.
She understands that losing your most valued assets is not easy and does her best to make the claims process as stress free as possible.
Your kind words will be shared with her and the rest of the team.
Kind Regards
The Auto and General Team
We appreciate you taking the time to let us know about your experience with us as it helps us measure how well the job is getting done.
Mirriam's patience and understanding nature during our claims process is how she ensures efficient service.
She understands that losing your most valued assets is not easy and does her best to make the claims process as stress free as possible.
Your kind words will be shared with her and the rest of the team.
Kind Regards
The Auto and General Team
Auto & General's reply23 Nov 2015, 08:32
Official
Hello Randy3606,
We appreciate you taking the time to let us know about your experience with us as it helps us measure how well the job is getting done.
Mirriam's patience and understanding nature during our claims process is how she ensures efficient service.
She understands that losing your most valued assets is not easy and does her best to make the claims process as stress free as possible.
Your kind words will be shared with her and the rest of the team.
Kind Regards
The Auto and General Team
We appreciate you taking the time to let us know about your experience with us as it helps us measure how well the job is getting done.
Mirriam's patience and understanding nature during our claims process is how she ensures efficient service.
She understands that losing your most valued assets is not easy and does her best to make the claims process as stress free as possible.
Your kind words will be shared with her and the rest of the team.
Kind Regards
The Auto and General Team