JS
Jackie S

1 reviews | Active since Nov 2012

28 Jan 2016, 08:46

Great service and very professional advice

Ms Martins took my claim and sorted it out giving me the necessary info she required from me to process the claim and once she had this information, processed the claim in record time. She kept me informed by SMS letting me know how far the claim was proceeding and called to say that the claim had been settled and she advised me that once the new item had been purchased to call and put it back on the policy. She was friendly and approachable and her advice was to the point and very helpful..<br> <br> Pity we don't have more telesales personnel like her. <br>

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Replies (1)
Auto & General
Auto & General's reply02 Jun 2017, 11:16
Official

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