mC
marshall C

1 reviews | Active since Sept 2015

08 Sept 2015, 13:34

Great Great Service

Been in a vehicle/motorcycle accident on 01 sept 2015. Was pressured by tow truck to provide towing service. Been in pain and out of airtime I reluctantly agree. Few days later after receiving treatment I was able to get my affairs sorted. First was the motorcycle, registering a claim with auto general. After 2 phone calls and R60 worth of airtime I had no success in getting my vehicle located. Wesley contacted me and said he will take care of everything and keep me informed. Wishing me a speedy recovery in hospital. On 08 Sept he sents me an email all arrangements has been made and the bike will be assessed. Thank you Wesley fester for being awesome. Being in the financial services myself I know the pressure to deliver good service. Keep it up.

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Replies (1)
Auto & General
Auto & General's reply14 Sept 2015, 11:09
Official
Hello marshallc,

Thank you for sharing your experience and the very efficient manner in which Wesley assisted you.

It is always refreshing to receive such stunning feedback as a reflection of the service we are offering to our valued customers.
Wesley understands the importance of providing good service and we take great pride in seeing his efforts being recognised in such a manner.
We are pleased to hear that you received such friendly service from him and we will pass on your words of encouragement to him and the rest of the team.

Regards,

The Auto & General Team.