1 reviews | Active since Jan 2020
grap insurance
grap insurance , its the second time they fail to assist me, first they claimed to not have an panelbeaters working with them in bethlehem they paid out some stupid amount of money into my account if i cant go hundreds of kilos they wanted to send me, after they made me sign some form without proper explaination which they said i agreed to be paid in cash. i took out insurance to be covered not to be give money. second incident currently i had an accident on the 31/12/2019 to date my care has not been fixed let alone been assessed. they keep telling me an assessor will contact me but almost 20days later nothing has been done and they dont give feedback i have to always be the to call and keep being told an assessor will contact me.
We are concerned to hear you feel this way and would like to assist you.
One of our Customer Relation Specialist will make contact with you to address your concerns.
Kind Regards,
The Auto and General Team.
We are concerned to hear you feel this way and would like to assist you.
One of our Customer Relation Specialist will make contact with you to address your concerns.
Kind Regards,
The Auto and General Team.
We confirm that our Customer Relation Specialist has been in contact with you. The reason for the delay in booking of the assessment is because we did not have your correct contact number. This is a mistake from our side, which we sincerely apologise for.
We will address the service failure on an internal basis.
Further, we confirm that the assessment was booked and that you were informed about the booking date.
Kind Regards,
The Auto and General Team.
We confirm that our Customer Relation Specialist has been in contact with you. The reason for the delay in booking of the assessment is because we did not have your correct contact number. This is a mistake from our side, which we sincerely apologise for.
We will address the service failure on an internal basis.
Further, we confirm that the assessment was booked and that you were informed about the booking date.
Kind Regards,
The Auto and General Team.