Good day, I contacted the retentions team after receiving my annual review letter and I spoke to Makhosazana Ntuli

Good day, I contacted the retentions team after receiving my annual review letter and I spoke to Makhosazana Ntuli. She was knowledgeable, she spoke clearly and assisted me with reviewing the policy. She explained the reasons for the annual review and provided me with excellent customer service. I have been a customer of Auto and General for more than 12 years and their staff are extremely professional. It's a business that constantly innovates themselves utilizing the latest technology combined with the highest level of human expertise.