MM
Moipone M

1 reviews | Active since Mar 2026

24 Mar 2026, 17:48

Get a reliable insurer not money chasers

Auto and general is the worst by far insurance i have ever been with especially as a woman.The moment your crash detector ok on meaning you have been in an accident those call centres will never call you even if you requested a callback like they usually do on a daily basis.Secondly they took time to approve parts quotation and when I requested a courtesy car after a whole month of being stranded since the day of the accident they still gave me a run around&i struggled to get to and from work in a rainy weather.3rdly when i finally got a courtesy car after 1000 fights,i requested an extension because the repairer is not done with my car due to their delay(insurer approving quote)those call center consultants dropped my call and i called in again and they still giving me a run around to extend my days of car rental.My advice especially to my ladies please do yourself a favour and find a reliable insurer.You cant pay insurance that dont wanna show up during difficult times.These services are not for free,i have been with them for almost 2 years now without making a claim and this is what i get

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Replies (1)
Auto & General
Auto & General's reply24 Mar 2026, 17:53
Official
Hi Moipone,
Thank you for bringing this to our attention.
We will escalate your matter to our team. They will be in touch with you to discuss your concerns.

Kind Regards,
The Auto & General Team