DK
Devesh K
1 reviews | Active since Jun 2019
29 May 2023, 09:22
Frustrated customer!
Auto and general I am not sure who's Fault is it that my car is not ready after 2 months at the panelbeaters I am now getting very frustated that my vehicle is not ready, This is a really big inconvience for me and the fact that i still need to pay the full access is also not fair you guys and the panelbeaters actully dont care about your customers, You guys debit your customers account on the exact day they get paid but cant obilgate to your customers frustrations!!!!
Helpful (0)
Replies (6)0
Replies (6)
Auto & General's replyOfficial
29 May 2023, 09:25Hi Devesh,
We acknowledge receipt of your complaint.
We will look into your matter and contact you with feedback.
Kind Regards,
The Auto & General Team
We acknowledge receipt of your complaint.
We will look into your matter and contact you with feedback.
Kind Regards,
The Auto & General Team
Auto & General's reply29 May 2023, 09:25
Official
Hi Devesh,
We acknowledge receipt of your complaint.
We will look into your matter and contact you with feedback.
Kind Regards,
The Auto & General Team
We acknowledge receipt of your complaint.
We will look into your matter and contact you with feedback.
Kind Regards,
The Auto & General Team
DK
Devesh K's updateReviewer Update
02 Jun 2023, 12:38Hi
It has been 5 days since i last wrote on helo peter complaining about my situation and up until now noone has bothered to call me back!!!!!
It has been 5 days since i last wrote on helo peter complaining about my situation and up until now noone has bothered to call me back!!!!!
DK
Devesh K's update02 Jun 2023, 12:38
Reviewer Update
Hi
It has been 5 days since i last wrote on helo peter complaining about my situation and up until now noone has bothered to call me back!!!!!
It has been 5 days since i last wrote on helo peter complaining about my situation and up until now noone has bothered to call me back!!!!!
Auto & General's replyOfficial
02 Jun 2023, 12:45Hi Devesh,
Apologies for the service.
Your matter was escalated to the relevant team to assist. We will follow up for you.
Kind Regards,
The Auto & General Team
Apologies for the service.
Your matter was escalated to the relevant team to assist. We will follow up for you.
Kind Regards,
The Auto & General Team
Auto & General's reply02 Jun 2023, 12:45
Official
Hi Devesh,
Apologies for the service.
Your matter was escalated to the relevant team to assist. We will follow up for you.
Kind Regards,
The Auto & General Team
Apologies for the service.
Your matter was escalated to the relevant team to assist. We will follow up for you.
Kind Regards,
The Auto & General Team
DK
Devesh K's updateReviewer Update
05 Jun 2023, 08:54Hi Good day
I am not sure who they spoke to because neither the policy holder or myself who has consent on the policy has had incontact with Auto and general.
I am not sure who they spoke to because neither the policy holder or myself who has consent on the policy has had incontact with Auto and general.
DK
Devesh K's update05 Jun 2023, 08:54
Reviewer Update
Hi Good day
I am not sure who they spoke to because neither the policy holder or myself who has consent on the policy has had incontact with Auto and general.
I am not sure who they spoke to because neither the policy holder or myself who has consent on the policy has had incontact with Auto and general.
DK
Devesh K's updateReviewer Update
07 Jun 2023, 09:32Hi Auto and general
I dont think you guys are serious about dealing with my issue, Until today noone has called me neither have you guys responded to my hello peter inquiry...
Can someone please call me ASAP!!!
I dont think you guys are serious about dealing with my issue, Until today noone has called me neither have you guys responded to my hello peter inquiry...
Can someone please call me ASAP!!!
DK
Devesh K's update07 Jun 2023, 09:32
Reviewer Update
Hi Auto and general
I dont think you guys are serious about dealing with my issue, Until today noone has called me neither have you guys responded to my hello peter inquiry...
Can someone please call me ASAP!!!
I dont think you guys are serious about dealing with my issue, Until today noone has called me neither have you guys responded to my hello peter inquiry...
Can someone please call me ASAP!!!
DK
Devesh K's updateReviewer Update
09 Jun 2023, 13:48Hi Auto and general
Please can you kindly get someone head of your claims department to give me a call urgently!!!!!!!!!!
Please can you kindly get someone head of your claims department to give me a call urgently!!!!!!!!!!
DK
Devesh K's update09 Jun 2023, 13:48
Reviewer Update
Hi Auto and general
Please can you kindly get someone head of your claims department to give me a call urgently!!!!!!!!!!
Please can you kindly get someone head of your claims department to give me a call urgently!!!!!!!!!!