WL
Warrick L
1 reviews | Active since Aug 2018
04 Dec 2021, 03:42
**********ly debit of my account
They delbretly and **********ly debited my account after they confirmed receipt of my email confirming the cancellation of my policy with them a month ago? The fact that this debit order went off at 2.17 am two days before the usual debit date also confirms deliberate attempt at *****?
Helpful (0)
Replies (5)0
Replies (5)
Auto & General's replyOfficial
04 Dec 2021, 07:18Hi Warrick,
Thank you for your feedback.
We will be in contact to address your concerns.
Regards,
The Auto & General Team.
Thank you for your feedback.
We will be in contact to address your concerns.
Regards,
The Auto & General Team.
Auto & General's reply04 Dec 2021, 07:18
Official
Hi Warrick,
Thank you for your feedback.
We will be in contact to address your concerns.
Regards,
The Auto & General Team.
Thank you for your feedback.
We will be in contact to address your concerns.
Regards,
The Auto & General Team.
WL
Warrick L's updateReviewer Update
04 Dec 2021, 07:31Concerns? I would like you to refund the money you stole out of my account immediately! That's my only concern?
WL
Warrick L's update04 Dec 2021, 07:31
Reviewer Update
Concerns? I would like you to refund the money you stole out of my account immediately! That's my only concern?
Auto & General's replyOfficial
04 Dec 2021, 08:36Hi Warrick,
Thank you for your feedback.
We will be in contact to address your concerns.
Regards,
The Auto & General Team
Thank you for your feedback.
We will be in contact to address your concerns.
Regards,
The Auto & General Team
Auto & General's reply04 Dec 2021, 08:36
Official
Hi Warrick,
Thank you for your feedback.
We will be in contact to address your concerns.
Regards,
The Auto & General Team
Thank you for your feedback.
We will be in contact to address your concerns.
Regards,
The Auto & General Team
WL
Warrick L's updateReviewer Update
04 Dec 2021, 08:48While I've been waiting for a proper response from you? My bank has reversed the debit order and blocked Auto and General from any further attempts.
I consider the matter closed, no thanks to you, but rather my bank who acted swiftly.
I consider the matter closed, no thanks to you, but rather my bank who acted swiftly.
WL
Warrick L's update04 Dec 2021, 08:48
Reviewer Update
While I've been waiting for a proper response from you? My bank has reversed the debit order and blocked Auto and General from any further attempts.
I consider the matter closed, no thanks to you, but rather my bank who acted swiftly.
I consider the matter closed, no thanks to you, but rather my bank who acted swiftly.
Auto & General's replyOfficial
04 Dec 2021, 20:39Hi Warrick,
We acknowledge receipt of your complaint.
Our team will look into your matter and contact you during office hours with feedback.
Kind Regards,
The Auto & General Team
We acknowledge receipt of your complaint.
Our team will look into your matter and contact you during office hours with feedback.
Kind Regards,
The Auto & General Team
Auto & General's reply04 Dec 2021, 20:39
Official
Hi Warrick,
We acknowledge receipt of your complaint.
Our team will look into your matter and contact you during office hours with feedback.
Kind Regards,
The Auto & General Team
We acknowledge receipt of your complaint.
Our team will look into your matter and contact you during office hours with feedback.
Kind Regards,
The Auto & General Team