1 reviews | Active since Mar 2009
********** Deductions
I originally had a policy with A&G, but cancelled it for a better deal. They added this additional tyre damage, nicks and scratches policy. After cancelling the policy I started noticing some extra debit orders going off my account. I tried to trace it through the bank but they could not help me. Eventually after searching the web I found where it came from, and numerous other people with the same complaint about \INSURANCE PREMIUM VAPINSA&G\" debit order. I phoned A&G to ask them about it, and I got the same response someone else got, that this is a separate policy, and if I cancel my main policy, even though it uses the same policy number, it does not cancel this other \"Value Added Product\" policy. This is surely ***** and cannot be allowed to happen. I want all my money refunded to me since I cancelled the policy in 2014."
We acknowledge receipt of your complaint and have duly escalated the matter to our Value Added Product Department to investigate.
We will revert in due course.
Kind Regards
The Auto and General Team
We acknowledge receipt of your complaint and have duly escalated the matter to our Value Added Product Department to investigate.
We will revert in due course.
Kind Regards
The Auto and General Team
