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Carey-lee Lendrum

1 reviews | Active since Sept 2010

30 Aug 2016, 13:55

*****!!

<p>A ********** debit order has been instituted on my cheque account for R99 through SKYLAB - apparently associated with Auto and General. My question is how did SKYLAB get hold of my ID number and my bank details when I have never had any dealings with SKYLAB or Auto and General. I can have the amount reversed for free but the bank says they have to charge me R47 to stop the debit order. How crazy is that!!?? </p>

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Replies (2)
Auto & General
Auto & General's reply02 Sept 2016, 15:30
Official

We acknoawledge receipt of your complaint.

As discussed with one of our Customer Relation Specialists, kindly allow us the opportuntity to investigate your complaint.

As agreed, we will provide you with our Customer Relation Specialist contact details and we will revert as soon as more information is availible. Thank you for your understanding herein.

Kind regards,
The Auto and General Team.

Best regards,

Auto & General
Auto & General's reply02 Sept 2016, 15:33
Official

Dear Carey,

Thank you for your understanding herein, my contact details as follows:

Dorothy Smit

***

Best regards,