sN
siphokazi N

1 reviews | Active since Jul 2018

29 Aug 2018, 11:10

follow up

it has been a month since my complaint to the auto and general team, and was told that they could not intervene when a case was still with the ombudsman. the office of the deputy ombudsman has sent communique to my parents to say that they had closed the file of their query and that they should provide additional documentation. made pertaining to issue. Can the auto and general team please provide us with some answers because the ombudsman is too high and too mighty to do that.

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Replies (2)
Auto & General
Auto & General's reply29 Aug 2018, 11:58
Official

We acknowledge receipt of your complaint.

We will be in contact with you shortly to discuss your concerns.

Kind Regards,
The Auto & General Team.

Auto & General
Auto & General's reply29 Aug 2018, 12:31
Official

Update:

We confirm that our Liaison Officer has been in contact with you. The agreement is that further communication will be done telephonically.

Kind Regards,
The Auto & General Team.