AL
Ana L

1 reviews | Active since Mar 2009

02 May 2019, 08:55

Feel as if we being **********

As per the policy details I received on Tuesday afternoon the total premium quoted was R 1383.60 however an amount of R 1499.05 was debited off my account. I need to know why the amount debited differs and secondly I can`t understand why we paying such a high premium for an adult male that`s 38 and has had his drivers since Oct 2001.

I am currently paid R 800 odd and in fact last night saw an ad on TV for a 40 year old male that was paying R 600 odd. I know we looking at a high risk vehicle but that does most certainly not warrant such a huge difference in premium.

Please can you look into this and revert back as a matter of urgency.

Thanks Ana Luis

0
Replies (2)
Auto & General
Auto & General's reply02 May 2019, 09:28
Official
We acknowledge your complaint. 

We will be in contact with you shortly to discuss your concerns. 

Kind Regards, 
The Auto & General Team. 
Auto & General
Auto & General's reply02 May 2019, 12:19
Official
Update: 
We confirm that our Customer Relation Specialist has been in contact with you and discussed the premium in detail with you. 
We are pleased that that matter is resolved and invite you to contact our Customer Relation Specialist if your require further assistance. 

Kind Regards, 
The Auto & General Team.