1 reviews | Active since Oct 2009
Fantastic service!!!
<p>All too often people are willing and ready to complain but rarely do they take the time to commend anyone for service excellence.</p> <p> </p> <p>Had the unfortunate luck of a vehicle break-in incident recently. Thought the claims process would be a lengthy one and wasn’t looking forward to the experience at all.</p> <p> </p> <p>I must say though that I’ve really been blown away by your service. Constant communication, streamlined processes and friendly staff all contributed to a world class experience overall.</p> <p> </p> <p>It would be a perfect world if every company I interacted with had a Cindy, Vaughn and Jody flying their flags. You guys have rendered such a friendly and professional service and you’ve superseded all expectations, thank you! I really hope your company recognises your value and rewards you handsomely for being such exemplary ambassadors.</p> <p> </p> <p>Now I didn’t come here to throw naartjies, but Siphiwe, you have much to learn from your colleagues in terms of claims advice and client service. I do hope you catch up soon!</p> <p> </p> <p>That being said, a big THANK YOU to team A&G (extended team as well, i.e. EasyWay and Tekton), job well done!</p>
We are so sorry to hear about the incident. At the same time, we don't want to take any credit away from our claims team who turned a negative experience around into something positive.
We truly appreciate your positive feedback and for taking the time out of your day to comment on the service that you have received from us.
It is rewarding to receive such great feedback and we will take great pleasure in sharing your compliment with Cindy, Vaughn, Jody as well as their respective managers.
Once again thank you for sharing your experience with us in this forum and we wish you a super great day.
Kind Regards,
The Auto & General Team.
We are so sorry to hear about the incident. At the same time, we don't want to take any credit away from our claims team who turned a negative experience around into something positive.
We truly appreciate your positive feedback and for taking the time out of your day to comment on the service that you have received from us.
It is rewarding to receive such great feedback and we will take great pleasure in sharing your compliment with Cindy, Vaughn, Jody as well as their respective managers.
Once again thank you for sharing your experience with us in this forum and we wish you a super great day.
Kind Regards,
The Auto & General Team.
